[{"data":1,"prerenderedAt":894},["ShallowReactive",2],{"faq-en":3},[4,41,165,223,249,269,311,331,378,408,488,545,569,606,655,681,705,728,762,795,811,831,851,874],{"id":5,"title":6,"body":7,"description":32,"extension":33,"meta":34,"navigation":35,"number":36,"path":37,"seo":38,"stem":39,"__hash__":40},"faqEn/en/faq/faq-1.md","I want to try it first.",{"type":8,"value":9,"toc":28},"minimark",[10],[11,12,13,14,17,18,20,21,23],"p",{},"A free trial period is available.",[15,16],"br",{},"\nDuring the free trial, you can try all features.",[15,19],{},"\nThere will be no automatic charges after the trial, so feel free to try it out.",[15,22],{},[24,25,27],"a",{"href":26},"/en/apply","See here for details →",{"title":29,"searchDepth":30,"depth":30,"links":31},"",2,[],"A free trial period is available.\nDuring the free trial, you can try all features.\nThere will be no automatic charges after the trial, so feel free to try it out.See here for details →","md",{},true,1,"/en/faq/faq-1",{"title":6,"description":32},"en/faq/faq-1","xeeXj68bj8fdqEXzavJSiZyWxZ2e0S3NGMq19yiUs7Q",{"id":42,"title":43,"body":44,"description":158,"extension":33,"meta":159,"navigation":35,"number":160,"path":161,"seo":162,"stem":163,"__hash__":164},"faqEn/en/faq/faq-10.md","Problems with CSV file character encoding",{"type":8,"value":45,"toc":156},[46,57,83,96,123,133],[11,47,48,52,54,55],{},[49,50,51],"b",{},"If CSV files appear garbled on iPhone or iPad",[15,53],{},"\nFollow these steps to display them correctly:",[15,56],{},[58,59,60,66,71,76],"ol",{},[61,62,63,64],"li",{},"When the garbled CSV file is displayed, tap the \"Share\" button.",[15,65],{},[61,67,68,69],{},"Tap \"Copy to Numbers.\" ",[15,70],{},[61,72,73,74],{},"The CSV file will be displayed correctly.",[15,75],{},[61,77,78,79,81],{},"You can also export to PDF or Excel.",[15,80],{},[15,82],{},[11,84,85,88,90,91,93,94],{},[49,86,87],{},"If the CSV file appears garbled in Excel",[15,89],{},"\nThis is because Excel does not recognize the character encoding of the CSV file correctly.",[15,92],{},"\nFollow these steps to display it correctly:",[15,95],{},[58,97,98,103,108,113],{},[61,99,100,101],{},"Open Excel and select \"Data\" from the top menu.",[15,102],{},[61,104,105,106],{},"Select \"From Text or CSV File.\"",[15,107],{},[61,109,110,111],{},"In the file selection dialog, select the CSV file.",[15,112],{},[61,114,115,116,118,119,121],{},"In the preview screen, select \"Load\" or \"Transform Data\" at the bottom.",[15,117],{},"\nThis will display the CSV file contents in Excel.",[15,120],{},[15,122],{},[11,124,125,128,130,131],{},[49,126,127],{},"If comments or names in the CSV file are not wrapped and are hard to read in Excel",[15,129],{},"\nBy default, Excel does not wrap text in cells.",[15,132],{},[58,134,135,140,145,150],{},[61,136,137,138],{},"Select all cells (press Ctrl + A).",[15,139],{},[61,141,142,143],{},"With all cells selected, right-click and choose \"Format Cells\" from the menu.",[15,144],{},[61,146,147,148],{},"In the \"Alignment\" tab, check \"Wrap text.\"",[15,149],{},[61,151,152,153,155],{},"Click OK.",[15,154],{},"\nThis will wrap text in Excel and make the CSV easier to read.",{"title":29,"searchDepth":30,"depth":30,"links":157},[],"If CSV files appear garbled on iPhone or iPad\nFollow these steps to display them correctly:",{},10,"/en/faq/faq-10",{"title":43,"description":158},"en/faq/faq-10","HEXYsnSKlpL90YbHZZji7w7elMh7M7GINj3Hf_sLWKo",{"id":166,"title":167,"body":168,"description":216,"extension":33,"meta":217,"navigation":35,"number":218,"path":219,"seo":220,"stem":221,"__hash__":222},"faqEn/en/faq/faq-11.md","Transferring data when changing smartphones",{"type":8,"value":169,"toc":214},[170,184],[11,171,172,173,175,176,178,179,181,182],{},"You can continue to use Miley PTA even if you change your smartphone (iPhone, Android, etc.).",[15,174],{},"\nIf the email address used for account registration does not change, simply install the Miley PTA app on your new device and sign in with the same email and password to transfer your data.",[15,177],{},"\n(Read status and other cache data stored on the device itself cannot be transferred.)",[15,180],{},"\nIf you registered with a carrier email address and changed carriers (and thus your email address), follow these steps to transfer your data:",[15,183],{},[58,185,186,191,196,201,206,211],{},[61,187,188,189],{},"Install and launch the Miley PTA app on your new device.",[15,190],{},[61,192,193,194],{},"Sign in with your old email address and password used at registration.",[15,195],{},[61,197,198,199],{},"Go to the \"Account Information\" page in the Menu.",[15,200],{},[61,202,203,204],{},"Tap the edit button next to your email address to go to the account edit page.",[15,205],{},[61,207,208,209],{},"Tap the change email button and enter your new email address and password.",[15,210],{},[61,212,213],{},"Your email address will be updated, so use the new email address to sign in from now on.",{"title":29,"searchDepth":30,"depth":30,"links":215},[],"You can continue to use Miley PTA even if you change your smartphone (iPhone, Android, etc.).\nIf the email address used for account registration does not change, simply install the Miley PTA app on your new device and sign in with the same email and password to transfer your data.\n(Read status and other cache data stored on the device itself cannot be transferred.)\nIf you registered with a carrier email address and changed carriers (and thus your email address), follow these steps to transfer your data:",{},11,"/en/faq/faq-11",{"title":167,"description":216},"en/faq/faq-11","-H1kqyRIp6b9zKPV9la3f5y01zBnhecm7M-VLpnZKiM",{"id":224,"title":225,"body":226,"description":242,"extension":33,"meta":243,"navigation":35,"number":244,"path":245,"seo":246,"stem":247,"__hash__":248},"faqEn/en/faq/faq-12.md","How to change account information",{"type":8,"value":227,"toc":240},[228],[11,229,230,231,233,234,236,237,239],{},"Go to the \"Account Information\" page and tap the edit button next to your email address to move to the account edit page.",[15,232],{},"\nYou can change your email address or password from the \"Change Email Address\" or \"Change Password\" buttons.",[15,235],{},"\nIf you see an error, please make sure you have entered your current password correctly.",[15,238],{},"\nIf the process does not complete, try closing the app, logging out from the bottom left \"Logout\" button on the account edit page, then sign in again and try the operation.",{"title":29,"searchDepth":30,"depth":30,"links":241},[],"Go to the \"Account Information\" page and tap the edit button next to your email address to move to the account edit page.\nYou can change your email address or password from the \"Change Email Address\" or \"Change Password\" buttons.\nIf you see an error, please make sure you have entered your current password correctly.\nIf the process does not complete, try closing the app, logging out from the bottom left \"Logout\" button on the account edit page, then sign in again and try the operation.",{},12,"/en/faq/faq-12",{"title":225,"description":242},"en/faq/faq-12","uEZsUGkEkcgQS6T6HD1CYdLUP3XyERtEY9H6e2IFxaE",{"id":250,"title":251,"body":252,"description":262,"extension":33,"meta":263,"navigation":35,"number":264,"path":265,"seo":266,"stem":267,"__hash__":268},"faqEn/en/faq/faq-13.md","Admin user contact network post settings",{"type":8,"value":253,"toc":260},[254],[11,255,256,257,259],{},"When an admin user creates a contact network post, they can temporarily turn ON the contact network usage setting, and after sending the post, turn it OFF again to allow only admins to post. ",[15,258],{},"\nChat, file storage, etc. can also be individually turned ON/OFF.",{"title":29,"searchDepth":30,"depth":30,"links":261},[],"When an admin user creates a contact network post, they can temporarily turn ON the contact network usage setting, and after sending the post, turn it OFF again to allow only admins to post. \nChat, file storage, etc. can also be individually turned ON/OFF.",{},13,"/en/faq/faq-13",{"title":251,"description":262},"en/faq/faq-13","k6tvQvAeW46CDmj3jSKC7unl494aBerqawYVv6ndG18",{"id":270,"title":271,"body":272,"description":304,"extension":33,"meta":305,"navigation":35,"number":306,"path":307,"seo":308,"stem":309,"__hash__":310},"faqEn/en/faq/faq-14.md","Can I use the same account on multiple devices?",{"type":8,"value":273,"toc":302},[274,285],[11,275,276,277,279,280,282,283],{},"You can use the same account on different devices such as PC and smartphone.",[15,278],{},"\nFor example, you can use your smartphone during the day and your PC at night.",[15,281],{},"\nNotes:",[15,284],{},[58,286,287,292,297],{},[61,288,289,290],{},"Read status and other information are stored on each device, so read status is not synchronized.",[15,291],{},[61,293,294,295],{},"The read count for posts is also counted on each device when the post is first opened.",[15,296],{},[61,298,299,300],{},"Notifications are sent to only one device per account, specifically the last device used.",[15,301],{},{"title":29,"searchDepth":30,"depth":30,"links":303},[],"You can use the same account on different devices such as PC and smartphone.\nFor example, you can use your smartphone during the day and your PC at night.\nNotes:",{},14,"/en/faq/faq-14",{"title":271,"description":304},"en/faq/faq-14","PG2savXdESj8Rl43krRquQVV5pBJ_Fh2uyUmxlAJd8E",{"id":312,"title":313,"body":314,"description":324,"extension":33,"meta":325,"navigation":35,"number":326,"path":327,"seo":328,"stem":329,"__hash__":330},"faqEn/en/faq/faq-15.md","What file types can be displayed with 'Show in Miley'?",{"type":8,"value":315,"toc":322},[316],[11,317,318,319,321],{},"PDF, JPEG, and PNG files are supported.",[15,320],{},"\nFor Word, Excel, and other files, use \"Open in browser\" or download the file and open it with a dedicated app.",{"title":29,"searchDepth":30,"depth":30,"links":323},[],"PDF, JPEG, and PNG files are supported.\nFor Word, Excel, and other files, use \"Open in browser\" or download the file and open it with a dedicated app.",{},15,"/en/faq/faq-15",{"title":313,"description":324},"en/faq/faq-15","M74iZdBD1btXH3joWRb089u9VMi3RiHGVkqIqVc4B4E",{"id":332,"title":333,"body":334,"description":371,"extension":33,"meta":372,"navigation":35,"number":373,"path":374,"seo":375,"stem":376,"__hash__":377},"faqEn/en/faq/faq-16.md","Where are downloaded files saved?",{"type":8,"value":335,"toc":369},[336],[11,337,338,339,341,342,345,346,349,350,349,353,356,357,359,360,345,362,349,364,356,366,368],{},"It depends on the OS.",[15,340],{},"\nOn iOS (iPhone, iPad), check the ",[49,343,344],{},"Files"," app under ",[49,347,348],{},"On My iPhone"," - ",[49,351,352],{},"Miley PTA",[49,354,355],{},"Download",".",[15,358],{},"\nOn Android, check the ",[49,361,344],{},[49,363,355],{},[49,365,355],{},[15,367],{},"\nOn Chrome, check the download location set in Chrome (usually the Downloads folder).",{"title":29,"searchDepth":30,"depth":30,"links":370},[],"It depends on the OS.\nOn iOS (iPhone, iPad), check the Files app under On My iPhone - Miley PTA - Download.\nOn Android, check the Files app under Download - Download.\nOn Chrome, check the download location set in Chrome (usually the Downloads folder).",{},16,"/en/faq/faq-16",{"title":333,"description":371},"en/faq/faq-16","gQ_BAx4ofxGg8BqwJXJBFcTfr10dIbNJvUZN4mxIR4Q",{"id":379,"title":380,"body":381,"description":401,"extension":33,"meta":402,"navigation":35,"number":403,"path":404,"seo":405,"stem":406,"__hash__":407},"faqEn/en/faq/faq-17.md","The app turned white and became unresponsive.",{"type":8,"value":382,"toc":399},[383],[11,384,385,386,388,389,391],{},"This may rarely occur on iOS (iPhone, iPad).",[15,387],{},"\nPlease try restarting the app (close and reopen the app).",[15,390],{},[24,392,398],{"href":393,"target":394,"rel":395},"https://support.apple.com/en-us/guide/iphone/iph83bfec492/ios","_blank",[396,397],"noopener","noreferrer","See here for how to restart an app on iPhone.",{"title":29,"searchDepth":30,"depth":30,"links":400},[],"This may rarely occur on iOS (iPhone, iPad).\nPlease try restarting the app (close and reopen the app).See here for how to restart an app on iPhone.",{},17,"/en/faq/faq-17",{"title":380,"description":401},"en/faq/faq-17","xrsU_1totUz-b5xgW_O2ipVh1-X6GuXiUYQmctg-muY",{"id":409,"title":410,"body":411,"description":481,"extension":33,"meta":482,"navigation":35,"number":483,"path":484,"seo":485,"stem":486,"__hash__":487},"faqEn/en/faq/faq-18.md","I pressed the email address confirmation button, but did not receive a confirmation email.",{"type":8,"value":412,"toc":479},[413],[11,414,415,416,418,420,423,425,426,428,429,431,433,436,438,439,441,443,446,448,449,451,452,454,455,451,457,459,461,464,466,467,469,470,476,477],{},"If you do not receive a confirmation email after pressing the email address confirmation button, the following reasons may apply:",[15,417],{},[15,419],{},[49,421,422],{},"1. The email address registered with Miley is incorrect.",[15,424],{},"\nIf your email address is incorrect, go to Miley's \"Account Information\" page and press the edit button to the right of your email address.",[15,427],{},"\nThere is a change email button, so follow the instructions to change your email address to the correct one.",[15,430],{},[15,432],{},[49,434,435],{},"2. The email was sorted into the spam folder.",[15,437],{},"\nCheck if the email was sorted into the \"Spam\" folder of your email software.",[15,440],{},[15,442],{},[49,444,445],{},"3. The mailbox is full and cannot receive emails.",[15,447],{},"\nThis is especially common for iCloud Mail users. If your iCloud Mail inbox is full, you will not be able to receive new emails.",[15,450],{},"\nDelete unnecessary emails to increase available space.",[15,453],{},"\nGmail shares available space with Google Drive, Photos, etc. If you have used up your available space in Drive or Photos, you may not be able to receive new emails in Gmail.",[15,456],{},[15,458],{},[15,460],{},[49,462,463],{},"4. Register \"allowed email addresses.\"",[15,465],{},"\nIf you use a carrier email such as docomo, you may need to set \"allowed email addresses\" in your spam filter settings to receive emails from the Internet.",[15,468],{},"\nEmails from Miley are sent from ",[49,471,472],{},[24,473,475],{"href":474},"mailto:support@mileypta.com","support@mileypta.com",", so please configure your carrier email settings accordingly.",[15,478],{},{"title":29,"searchDepth":30,"depth":30,"links":480},[],"If you do not receive a confirmation email after pressing the email address confirmation button, the following reasons may apply:1. The email address registered with Miley is incorrect.\nIf your email address is incorrect, go to Miley's \"Account Information\" page and press the edit button to the right of your email address.\nThere is a change email button, so follow the instructions to change your email address to the correct one.2. The email was sorted into the spam folder.\nCheck if the email was sorted into the \"Spam\" folder of your email software.3. The mailbox is full and cannot receive emails.\nThis is especially common for iCloud Mail users. If your iCloud Mail inbox is full, you will not be able to receive new emails.\nDelete unnecessary emails to increase available space.\nGmail shares available space with Google Drive, Photos, etc. If you have used up your available space in Drive or Photos, you may not be able to receive new emails in Gmail.\nDelete unnecessary emails to increase available space.4. Register \"allowed email addresses.\"\nIf you use a carrier email such as docomo, you may need to set \"allowed email addresses\" in your spam filter settings to receive emails from the Internet.\nEmails from Miley are sent from support@mileypta.com, so please configure your carrier email settings accordingly.",{},18,"/en/faq/faq-18",{"title":410,"description":481},"en/faq/faq-18","TLmSJGXi6ujqGV8ZFBqYbH2YvcbsvQSJrO1En-JBnC8",{"id":489,"title":490,"body":491,"description":538,"extension":33,"meta":539,"navigation":35,"number":540,"path":541,"seo":542,"stem":543,"__hash__":544},"faqEn/en/faq/faq-19.md","The post body is unreadable (black text) in dark mode.",{"type":8,"value":492,"toc":536},[493,526,532],[11,494,495,496,498,500,503,505,506,508,509,511,513,514,516,518,519,521,522,524],{},"When viewing a contact network post in dark mode, the body text may appear black and unreadable.",[15,497],{},[15,499],{},[49,501,502],{},"This is caused by setting the text color to black when entering the post body.",[15,504],{},"\nAs a result, users in dark mode cannot see the text.",[15,507],{},"\n(The app automatically sets the text color, so you do not need to set it manually.)",[15,510],{},[15,512],{},"\nTo resolve this, edit the post and clear the text color setting.",[15,515],{},[15,517],{},"\nPosters and admin users can edit posts.",[15,520],{},"\nRefer to the screenshots below to edit and repost.",[15,523],{},[15,525],{},[527,528],"v-img",{"src":529,"alt":530,"size":531},"darktext1.webp","Screen where text is unreadable in dark mode","40%",[527,533],{"src":534,"alt":535,"size":531},"darktext3.webp","Rich text editor operation guide",{"title":29,"searchDepth":30,"depth":30,"links":537},[],"When viewing a contact network post in dark mode, the body text may appear black and unreadable.This is caused by setting the text color to black when entering the post body.\nAs a result, users in dark mode cannot see the text.\n(The app automatically sets the text color, so you do not need to set it manually.)\nTo resolve this, edit the post and clear the text color setting.\nPosters and admin users can edit posts.\nRefer to the screenshots below to edit and repost.",{},19,"/en/faq/faq-19",{"title":490,"description":538},"en/faq/faq-19","xw-Jwu2bFUw_wUIxvs03ncgwkkOHSFmSEHDXZJNg0VU",{"id":546,"title":547,"body":548,"description":563,"extension":33,"meta":564,"navigation":35,"number":30,"path":565,"seo":566,"stem":567,"__hash__":568},"faqEn/en/faq/faq-2.md","I want to restrict private chats between teachers and guardians.",{"type":8,"value":549,"toc":561},[550],[11,551,552,553,555,556,558,559],{},"By setting the teacher flag during profile registration, teachers can restrict participation in chat rooms.",[15,554],{},"\nThe teacher flag can also be managed (set or removed) from the admin menu, allowing for double-checking to prevent mistakes.",[15,557],{},"\nWhile we want teachers to use the system, there are concerns about private exchanges. Miley PTA solves this systematically.",[15,560],{},{"title":29,"searchDepth":30,"depth":30,"links":562},[],"By setting the teacher flag during profile registration, teachers can restrict participation in chat rooms.\nThe teacher flag can also be managed (set or removed) from the admin menu, allowing for double-checking to prevent mistakes.\nWhile we want teachers to use the system, there are concerns about private exchanges. Miley PTA solves this systematically.",{},"/en/faq/faq-2",{"title":547,"description":563},"en/faq/faq-2","4yEerZ26xdgFNAuxDXabKClNQuqlO5yWR9h76sDZitI",{"id":570,"title":571,"body":572,"description":599,"extension":33,"meta":600,"navigation":35,"number":601,"path":602,"seo":603,"stem":604,"__hash__":605},"faqEn/en/faq/faq-20.md","When launching the web version in Edge, it gets stuck on the loading screen.",{"type":8,"value":573,"toc":597},[574],[11,575,576,577,356,580,582,584,587,589,590,592],{},"If the web version gets stuck on the loading screen in Edge, please enable ",[49,578,579],{},"notification permissions",[15,581],{},[15,583],{},[49,585,586],{},"We recommend using Google Chrome for Miley PTA's web version, so please use Chrome if possible.",[15,588],{},"\nIf you cannot install Chrome on your school PC, you can use Edge by enabling notification permissions.",[15,591],{},[24,593,596],{"href":594,"target":394,"rel":595},"https://support.microsoft.com/en-us/microsoft-edge/microsoft-edge-manage-site-notifications-0c555609-5bf2-479d-a59d-fb30a0b80b2b#:~:text=%5BSettings%5D%20%3E%20%5BCookies%20and,%5DBlock%5D%20as%20needed.",[396,397],"See here for notification permission settings in Edge.",{"title":29,"searchDepth":30,"depth":30,"links":598},[],"If the web version gets stuck on the loading screen in Edge, please enable notification permissions.We recommend using Google Chrome for Miley PTA's web version, so please use Chrome if possible.\nIf you cannot install Chrome on your school PC, you can use Edge by enabling notification permissions.See here for notification permission settings in Edge.",{},20,"/en/faq/faq-20",{"title":571,"description":599},"en/faq/faq-20","ZhBIiTRhIi9L59RR3NZ8G2uPUCOCUNeE3OwXw-69ZVI",{"id":607,"title":608,"body":609,"description":648,"extension":33,"meta":649,"navigation":35,"number":650,"path":651,"seo":652,"stem":653,"__hash__":654},"faqEn/en/faq/faq-21.md","Notification permission set, but warning screen still appears.",{"type":8,"value":610,"toc":646},[611],[11,612,613,614,616,617,619,621,622,624,627,629,631,632,634,635,356,644],{},"Even after setting ",[49,615,579],{}," in Miley PTA, a warning screen may still appear.",[15,618],{},[15,620],{},"\nNotification settings are only checked when the app starts, so to reflect changes, please restart the app (close and reopen the app).",[15,623],{},[24,625,398],{"href":393,"target":394,"rel":626},[396,397],[15,628],{},[15,630],{},"\nIf you do not know how to restart the app, please restart your smartphone.",[15,633],{},"\nFor the web version, please press the browser's ",[49,636,637,643],{},[638,639],"i",{"className":640},[641,642],"fa","fa-rotate-right"," reload button",[15,645],{},{"title":29,"searchDepth":30,"depth":30,"links":647},[],"Even after setting notification permissions in Miley PTA, a warning screen may still appear.\nNotification settings are only checked when the app starts, so to reflect changes, please restart the app (close and reopen the app).See here for how to restart an app on iPhone.\nIf you do not know how to restart the app, please restart your smartphone.\nFor the web version, please press the browser's  reload button.",{},21,"/en/faq/faq-21",{"title":608,"description":648},"en/faq/faq-21","UttrZSHpFyvbxEvQRs__K78l_ScY7x1ZJvEKsI4NPQE",{"id":656,"title":657,"body":658,"description":674,"extension":33,"meta":675,"navigation":35,"number":676,"path":677,"seo":678,"stem":679,"__hash__":680},"faqEn/en/faq/faq-22.md","What can you do by setting the teacher flag?",{"type":8,"value":659,"toc":672},[660],[11,661,662,663,666,667,669],{},"About the effects of setting the ",[49,664,665],{},"teacher flag"," in your Miley PTA profile",[15,668],{},[24,670,27],{"href":671},"/en/manuals/admin/rights",{"title":29,"searchDepth":30,"depth":30,"links":673},[],"About the effects of setting the teacher flag in your Miley PTA profileSee here for details →",{},22,"/en/faq/faq-22",{"title":657,"description":674},"en/faq/faq-22","KTp5sthOsNKl9U0HjF6Zj25FjZ6kF512W8uFsk_NtmA",{"id":682,"title":683,"body":684,"description":698,"extension":33,"meta":699,"navigation":35,"number":700,"path":701,"seo":702,"stem":703,"__hash__":704},"faqEn/en/faq/faq-23.md","What is the difference between admin and general users?",{"type":8,"value":685,"toc":696},[686],[11,687,688,691,692,694],{},[49,689,690],{},"Admin users"," in Miley PTA have special privileges to manage contact networks, chats, groups, etc.",[15,693],{},[24,695,27],{"href":671},{"title":29,"searchDepth":30,"depth":30,"links":697},[],"Admin users in Miley PTA have special privileges to manage contact networks, chats, groups, etc.See here for details →",{},23,"/en/faq/faq-23",{"title":683,"description":698},"en/faq/faq-23","pzYiYLAC0mLticwnrLzY12qdiqE0GTeDdY19W_-rtCI",{"id":706,"title":707,"body":708,"description":721,"extension":33,"meta":722,"navigation":35,"number":723,"path":724,"seo":725,"stem":726,"__hash__":727},"faqEn/en/faq/faq-24.md","Notification is allowed in system settings, but Miley PTA app shows it as not set.",{"type":8,"value":709,"toc":719},[710],[11,711,712,713,356,716,718],{},"Sometimes, after OS updates or device changes, part of the app data may become corrupted. If this happens, please try ",[49,714,715],{},"reinstalling the app",[15,717],{},"\nTo reinstall, delete (uninstall) the app, then search for \"Miley PTA\" in the app store and reinstall it.",{"title":29,"searchDepth":30,"depth":30,"links":720},[],"Sometimes, after OS updates or device changes, part of the app data may become corrupted. If this happens, please try reinstalling the app.\nTo reinstall, delete (uninstall) the app, then search for \"Miley PTA\" in the app store and reinstall it.",{},24,"/en/faq/faq-24",{"title":707,"description":721},"en/faq/faq-24","00C_cmOzW1TJQN4MAPNAUf403QVXoOHDgKYWjrY2EOk",{"id":729,"title":730,"body":731,"description":755,"extension":33,"meta":756,"navigation":35,"number":757,"path":758,"seo":759,"stem":760,"__hash__":761},"faqEn/en/faq/faq-3.md","Is it safe to create an account?",{"type":8,"value":732,"toc":753},[733],[11,734,735,736,738,739,741,742,744,745,747,748,750],{},"It is safe to create an account.",[15,737],{},"\nAccount management uses cloud services provided by Google, so even administrators have limited access to account information.",[15,740],{},"\nAdministrators can only see the registered email address.",[15,743],{},"\nIf you forget your password, the system allows sending a password reset email, so your email address is visible for this purpose.",[15,746],{},"\nPasswords are stored encrypted. Administrators have no way to access your password, and Google does not provide such technical means.",[15,749],{},[24,751,27],{"href":752},"/security",{"title":29,"searchDepth":30,"depth":30,"links":754},[],"It is safe to create an account.\nAccount management uses cloud services provided by Google, so even administrators have limited access to account information.\nAdministrators can only see the registered email address.\nIf you forget your password, the system allows sending a password reset email, so your email address is visible for this purpose.\nPasswords are stored encrypted. Administrators have no way to access your password, and Google does not provide such technical means.See here for details →",{},3,"/en/faq/faq-3",{"title":730,"description":755},"en/faq/faq-3","GjKGCyhzVdm68SZeZZYKvqKpOv5Z9UkJmq6dXkFA2_w",{"id":763,"title":764,"body":765,"description":788,"extension":33,"meta":789,"navigation":35,"number":790,"path":791,"seo":792,"stem":793,"__hash__":794},"faqEn/en/faq/faq-4.md","Is security and reliability ensured?",{"type":8,"value":766,"toc":786},[767],[11,768,769,770,772,773,775,776,778,779,781,782,784],{},"Like account information, user data is properly managed using Google cloud services.",[15,771],{},"\nWhile no system is 100% secure or reliable, you can expect the same level of reliability as Google Cloud Platform (GCP).",[15,774],{},"\nWe ensure high reliability and uptime for durability.",[15,777],{},"\nFor security, access is restricted by school ID and passphrase, limiting the range of users per school.",[15,780],{},"\nAccess permissions are also set for each data item.",[15,783],{},[24,785,27],{"href":752},{"title":29,"searchDepth":30,"depth":30,"links":787},[],"Like account information, user data is properly managed using Google cloud services.\nWhile no system is 100% secure or reliable, you can expect the same level of reliability as Google Cloud Platform (GCP).\nWe ensure high reliability and uptime for durability.\nFor security, access is restricted by school ID and passphrase, limiting the range of users per school.\nAccess permissions are also set for each data item.See here for details →",{},4,"/en/faq/faq-4",{"title":764,"description":788},"en/faq/faq-4","8TStOGr1gThHzVLigGUSfB26vg3QAWLqPgrrqNmUNFs",{"id":796,"title":797,"body":798,"description":802,"extension":33,"meta":805,"navigation":35,"number":806,"path":807,"seo":808,"stem":809,"__hash__":810},"faqEn/en/faq/faq-5.md","Can I register and use multiple schools?",{"type":8,"value":799,"toc":803},[800],[11,801,802],{},"Yes, you can. For guardians with children in both kindergarten and elementary school, if both schools use Miley PTA, you can register profiles for both schools with a single account.",{"title":29,"searchDepth":30,"depth":30,"links":804},[],{},5,"/en/faq/faq-5",{"title":797,"description":802},"en/faq/faq-5","-_fqU3o1P5qg8WvUxCMyKvHWtUeeU6bEqFyLndCHbYQ",{"id":812,"title":813,"body":814,"description":824,"extension":33,"meta":825,"navigation":35,"number":826,"path":827,"seo":828,"stem":829,"__hash__":830},"faqEn/en/faq/faq-6.md","Can I use it for purposes other than PTA?",{"type":8,"value":815,"toc":822},[816],[11,817,818,819,821],{},"We do not assume use for other purposes, so we may decline usage in such cases.",[15,820],{},"\nIf you wish to use it for other purposes, please contact the administrator for consideration.",{"title":29,"searchDepth":30,"depth":30,"links":823},[],"We do not assume use for other purposes, so we may decline usage in such cases.\nIf you wish to use it for other purposes, please contact the administrator for consideration.",{},6,"/en/faq/faq-6",{"title":813,"description":824},"en/faq/faq-6","2L0_UgPSWCn5LGHZ9wd_Q92dpmx8QungAXc6jiXuXOU",{"id":832,"title":833,"body":834,"description":844,"extension":33,"meta":845,"navigation":35,"number":846,"path":847,"seo":848,"stem":849,"__hash__":850},"faqEn/en/faq/faq-7.md","I want to increase the file storage capacity.",{"type":8,"value":835,"toc":842},[836],[11,837,838,839,841],{},"The standard capacity is 100MB.",[15,840],{},"\nAdditional capacity can be added as an option.",{"title":29,"searchDepth":30,"depth":30,"links":843},[],"The standard capacity is 100MB.\nAdditional capacity can be added as an option.",{},7,"/en/faq/faq-7",{"title":833,"description":844},"en/faq/faq-7","lFVSHu1Rs8_j3KySCKU9PZaqZEY4vwruZTYj6OR5w00",{"id":852,"title":853,"body":854,"description":867,"extension":33,"meta":868,"navigation":35,"number":869,"path":870,"seo":871,"stem":872,"__hash__":873},"faqEn/en/faq/faq-8.md","Is multilingual support available?",{"type":8,"value":855,"toc":865},[856],[11,857,858,859,861,862,864],{},"Currently, the app's text display (menus and item names) supports Japanese and English.",[15,860],{},"\nFor content such as posts, automatic translation to English is available by purchasing the translation option.",[15,863],{},"\nConsidering the increasing number of non-native Japanese speakers, we plan to support more languages in future updates.",{"title":29,"searchDepth":30,"depth":30,"links":866},[],"Currently, the app's text display (menus and item names) supports Japanese and English.\nFor content such as posts, automatic translation to English is available by purchasing the translation option.\nConsidering the increasing number of non-native Japanese speakers, we plan to support more languages in future updates.",{},8,"/en/faq/faq-8",{"title":853,"description":867},"en/faq/faq-8","wZNvr42DPPBdbd-_-IZdHuiiPZsajLcKJ_bVLrFy2Is",{"id":875,"title":876,"body":877,"description":887,"extension":33,"meta":888,"navigation":35,"number":889,"path":890,"seo":891,"stem":892,"__hash__":893},"faqEn/en/faq/faq-9.md","Can't access the web version? (Recommended browser?)",{"type":8,"value":878,"toc":885},[879],[11,880,881,882,884],{},"Microsoft Internet Explorer is not supported.",[15,883],{},"\nWe recommend using Google Chrome (available for free).",{"title":29,"searchDepth":30,"depth":30,"links":886},[],"Microsoft Internet Explorer is not supported.\nWe recommend using Google Chrome (available for free).",{},9,"/en/faq/faq-9",{"title":876,"description":887},"en/faq/faq-9","N9tNmd7FYyzOAzGOVo2HdVg07k4s2QCCMhqKkKeupYQ",1778140781457]